What one employee-centered initiative are you most proud of?
Lunch ‘N Learns that provide up-to-date industry training; continued technology training; wellness seminars.
How do you show employees you value them every day?
We provide a respectful, professional, proactive work environment that encourages employees to take control.
What’s the best way you call out special efforts by employees?
We have a Works of Wonder, where an employee or customer can recognize staff for providing excellent customer service.
What is your biggest challenge in creating a great place to work?
Providing communication to all staff about our corporate initiatives and strategies and making sure they understand their role in the company’s success.
Questions answered by: Pamela DeMelim, director of human resources