What three words best describe your staff?
Smart, professional, caring.
What three words would your staff use to describe work?
Challenging, meaningful, collegial.
How do you recognize individual achievement?
Every day in the hallways and lunchroom, with high-fives and gratitude for a job well done; and a year-end performance bonus.
How do you encourage employee engagement?
With a culture of open, honest communication.
What won’t you tolerate in the workplace?
A failure to respect any co-worker, without regard to title or seniority.
How do you support professional development and job training for your employees?
With in-house seminars and a tuition reimbursement policy. n
Employees in R.I.: 30
Co-managing Partners Frank Connor and Pamela Gilman
Questions answered by: Frank Connor