How do you encourage employee feedback?
The human resources manager hosts monthly “coffee chat” sessions which encourage partners to bring forward any feedback, ideas for improvement, etc., in a confidential forum.
What’s the best way you call out special efforts by employees?
Cintas has a weekly newsletter which spotlights achievements and awards for our partners.
What three words best describe your staff?
Enthusiastic, loyal, collaborative.
What is your biggest challenge in creating a great place to work?
Balancing the varying desires and needs of a diverse workforce of 140-plus partners.
What is the most important benefit the company provides?
An on-site nurse practitioner … available via appointments or walk-in hours for vaccinations, sick visits, wellness visits, physicals or any health-related questions.
Questions answered by: Jill Lambert, human resources manager
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