Does your company have a formal protocol for addressing a public relations crisis?
Yes – 36.4%
No – 63.6%
Does your company have a crisis management team in place?
Yes – 36.4%
No – 63.6%
In the event of a company public relations crisis, who would address company stakeholders?
President/CEO/owner – 90.9%
External spokesperson – 9.1%
Director of marketing (or equivalent) – 0%
Other – 0%
In the event of a company public relations crisis, which medium do you use first?
Press release/email – 54.5%
Phone calls – 27.3%
Social media/company website – 9.1%
Unsure – 9.1%
The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries.