Going mobile a must for many firms

ON THE GO: Citizens Financial Group’s Steven Wooters shows off the bank’s mobile-banking app on his iPhone. /
ON THE GO: Citizens Financial Group’s Steven Wooters shows off the bank’s mobile-banking app on his iPhone. /
“If you’re not in the mobile space in some way, you’re doing your customers a disservice,” said T.J. Sondermann, manager of business development at BatchBlue, which launched its Batchbook mobile app in late October and is approaching 5,000 installs presently. BatchBlue, a startup with a small-business contact relationship-management service as its flagship product, joins a…

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