technology

Louisiana bank upgrades to Andera system

“We realize that without customers, we have no business. But our goal is not to simply have customers. It is to form relationships that survive in good times and bad, from generation to generation,” stated Kennedy.
Posted 3/6/13

PROVIDENCE – Bank of Zachary – the oldest charter bank in East Baton Rouge Parish, La. – has upgraded to Andera’s oFlows system, a paperless platform for online loan applications.

The Bank of Zachary has three branches and assets of roughly $192 million, according to an Andera release. The bank “takes pride in meeting the financial needs of its southern Louisiana communities while delivering superior service to its customers.”

As part of its most recent initiative to improve its customers’ banking experience, Bank of Zachary has launched a new online banking system with the oFlows platform at its centerpiece.

Bank President and CEO Preston L. Kennedy called the initiative a logical step in the bank’s quest to strengthen bonds with its customers. “We realize that without customers, we have no business. But our goal is not to simply have customers. It is to form relationships that survive in good times and bad, from generation to generation,” stated Kennedy.

“Banking customers have a wide array of institutions to choose from. To remain successful, we must differentiate ourselves from the competition, and the best way to do that is through superior customer service,” added Kennedy. “Our choice of Andera enables us to do that, and by eliminating paper from the loan application account opening process, it saves both time for our staff and customers and money for the bank.”

No comments on this story | Add your comment
Please log in or register to add your comment
Calendar
PBN Hosted
Events

Only a few seats remain for PBN's Manufacturing Awards Dinner and Ceremony, Thursday, April 24th, at the Bryant University Bello Center. Don't hesitate. Register today!
  • Business Women
    Accomplished. Confident. Wicked Smart. Nominate women you know who deserve speci ...
  • 40 Under Forty
    It's the 10th Anniversary of 40 Under Forty, and PBN is planning a special event ...
  • Healthiest Employers
    Enrollment now open for the 2014 Healthiest Employers Program. Please take a mom ...
Advertisement
Purchase Data
Book of Lists
Lists
Book of Lists cover
PBN's annual Book of Lists has been an essential resource for the local business community for almost 30 years. The Book of Lists features a wealth of company rankings from a variety of fields and industries, including banking, health care, real estate, law, hospitality, education, not-for-profits, technology and many more.
Data icons
Data can be purchased as single lists, in either Excel or PDF format; the entire database of the published book, in Excel format; or a printed copy of the Book of Lists.
  • Purchase an e-File of a single list
  •  
  • Purchase an e-File of the entire Book of Lists database
  •  
  • Purchase a printed copy of the Book of Lists
  •  
    National
    Local
    Latest News