Pet Food Experts Inc.

ENGAGED: Regular meetings with staff help Pet Food Experts build the culture it wants. / COURTESY PET FOOD EXPERTS
ENGAGED: Regular meetings with staff help Pet Food Experts build the culture it wants. / COURTESY PET FOOD EXPERTS

How do you encourage employee feedback?
I encourage feedback by engaging with our employees and answering questions they may have.
What one employee-centered initiative are you most proud of?
Our gear and apparel. Many employees wear Pet Food Experts’ gear – hats, shirts, vests and jackets. For many long-term employees, it’s a source of pride to build their collection.
What do you expect from employees that other companies don’t?
We expect our people to take pride in what they do in helping independent, retail pet-store customers win.
What is your biggest challenge in creating a great place to work?
Managing the extraordinary growth we have had recently.
Questions answered by: President and CEO Michael G. Baker

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