Province Mortgage Associates

COMPETiTIVE YES, BUT FUN TOO: Rewarding the sale staff with a day on a yacht in Newport supports the hard work needed in the increasingly regulated mortgage industry. / COURTESY PROVINCE MORTGAGE ASSOCIATES
COMPETiTIVE YES, BUT FUN TOO: Rewarding the sale staff with a day on a yacht in Newport supports the hard work needed in the increasingly regulated mortgage industry. / COURTESY PROVINCE MORTGAGE ASSOCIATES

How do you recognize individual achievement?

For sales, we have a monthly “Top Dog” winner as well as “Mortgage Advisor of the Year.” For operations, we have a monthly “Shining Star” Award named after our good friend and dedicated Province employee, Chris Amaral, who passed away in April 2014. We also do off-site Appreciation Days.

How do you encourage employee engagement?

Employee engagement starts with our Province Principles that hang proudly on the wall. We are all a reflection on one another and that ideal permeates our culture and ultimately provides a better mortgage experience for our clients.

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What won’t you tolerate in the workplace?

If your inclination is to complain about something, my door is always open, but come with a solution. n

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