Samsung sets up Note 7 exchanges at major airports in the U.S.

SAMSUNG Electronics Co. is letting travelers exchange their Note 7 smartphones at special booths set up at America’s busiest airports. / BLOOMBERG NEWS PHOTO/SEONGJOON CHO
SAMSUNG Electronics Co. is letting travelers exchange their Note 7 smartphones at special booths set up at America’s busiest airports. / BLOOMBERG NEWS PHOTO/SEONGJOON CHO

NEW YORK – Samsung Electronics Co. is letting travelers exchange their Note 7 smartphones at special booths set up at America’s busiest airports.

The program is part of Samsung’s worldwide effort to recall millions of Note 7 phones, which are prone to catching fire and exploding. Customers can exchange the phones or get a full refund, a company representative said in an e-mailed statement.

Regulators have banned the model from carry-on and checked baggage on all U.S. flights. and last week said passengers who try to carry Note 7 smartphones onto planes will have them confiscated and may face fines. Samsung is urging customers to make the refunds or exchanges before arriving at the airport.

The South Korean company cut its third-quarter operating profit by $2.3 billion last week after deciding to permanently end production of the troubled smartphone.

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