Tragedy strengthened her commitment to family firm
LEAVE IT TO THE PROS: Jane Casey, president of Professional Security Services, speaks with Louis Ranieri, the company’s executive vice president and director of security.
PBN PHOTO/BRIAN MCDONALD
By Rhonda Miller PBN Staff Writer
Titles never meant much to Jane Casey.
Professional Security Services has been a solidly successful family business since her husband, Richard Casey, started it 30 years ago. Her son, Richard Casey Jr., and her son-in-law, Louis Ranieri, also held up a lion’s share of the business for many years.
Jane Casey has worked full time at the family’s Cranston-based company for more than 20 years, working mostly in operations. Now she has a position and a title she never planned on – president.
She’s leading 150 employees in a 24/7 business that offers security officers, armed guards and mobile patrols. The company also operates shuttle services for housing communities, a hospital, a state agency and two colleges.
Casey took on the president’s role in May 2011 after life dealt her a double tragedy with the death of her husband, followed shortly afterward by the death of her son, Richard Casey Jr., at age 52 from swine flu. Then in August 2012, a third loss struck – the death of her sister, Judy O’Neill. All three of them had been with the family business for 30 years.
“I want to keep the business going because I feel it honors their hard work for 30 years. That’s what gets me up in the morning,” said Casey. “I want people to know Professional Security is alive and well.”
“Our reputation for 30 years is impeccable and I want to keep it that way,” Casey said. “It evolves from the respect we pay to our employees. That transfers to excellent service to our customers and that creates customer loyalty.”
The owner of Hallmark Properties, Inc., Joe DiBattista, can vouch for Professional Security’s impeccable service.
“Everything they’ve done has always been just right. They’re excellent people to work with and they take good care of our properties,” said DiBattista, who manages commercial-office buildings, a parking garage and a parking lot in Providence.