Trust, loyalty are foundational

Robert Padula started in the insurance business 46 years ago with a college degree in hand and military service behind him, thinking that all he needed was hard work to get ahead. He joined Gencorp Insurance in 1969, becoming CEO in 1985. He has learned there is a lot more to it. / PBN PHOTO/STEPHANIE ALVAREZ EWENS
Robert Padula started in the insurance business 46 years ago with a college degree in hand and military service behind him, thinking that all he needed was hard work to get ahead. He joined Gencorp Insurance in 1969, becoming CEO in 1985. He has learned there is a lot more to it. / PBN PHOTO/STEPHANIE ALVAREZ EWENS

My first sale was a policy for a childhood friend and his wife. The resulting commission was less than $10, of which the firm got half for overhead. This after four hours of paperwork, appointments and two trips to North Providence to explain the coverages to my friend and his wife, deliver the policy and

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