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In the past year, as troubles mounted in the real estate and financial industries, Newport-based Advanced Financial Services Inc. worked daily to share as much information as possible with its employees about the company’s challenges, opportunities and decisions during difficult times.
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SueAnn Tortolano started as a call-center representative for Cox Communications a decade ago and has moved up the ladder through various positions to the point where she is now a sales-support supervisor. Her career path is not an unusual one, she said.
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At Collette Vacations, being creative in the workplace has been a core value since it was founded 90 years ago. But now – in a sign of the times – Collette is turning “green.”
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Banks understand that investments today yield returns down the road. At BankNewport, that investment starts with its employees. And the payoff is superb customer service and high levels of customer satisfaction.
This year, BankNewport sent 12 staff members to the OceanPoint Learning Connection, a program put together specifically for the bank by Bryant University.
“I think it’s going to have a profound effect on the way we operate,” said Nelson Teixeira, vice president of direct marketing and e-commerce, who is currently enrolled in the program.
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For more than 30 years, Perspectives Corporation, headquartered in North Kingstown, has been offering support and hope day to day – and even minute to minute – to disabled adults and children in Rhode Island.
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At Cintas Corp., managers credit their trainee and recognition programs as two reasons for the company’s 37 consecutive years of growth.
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It wouldn’t seem as if a fish market in Seattle could offer any lessons to the largest accounting firm in Rhode Island. But the benefits of keeping employees and customers are the same, whether the latter are looking for the freshest salmon or a cost-segregation study, said Alan H. Litwin, a managing director of Kahn, Litwin, Renza & Co. Ltd.
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A yoga class at work, a massage right at your desk, a brisk fitness walk with the office crew - all those activities are on the list of stress-busters that one local law firm offers to professionals and staff.
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The United Way of Rhode Island’s mission is by definition one that focuses on the community outside its office. According to its Web site, United Way is concentrating on four distinct missions: connecting people to the services they need; building affordable homes and reducing homelessness; increasing job skills and supporting success in school.
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Crunching numbers for a living might not be for everyone, but those who choose to work in the accounting field would find it difficult to find a better place to work than Tofias PC.
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Providence Mutual Fire Insurance Co. may not be a large company, but it uses its size to its employees’ – and thus its customers’ – advantage.
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In an era when even the most established businesses can – and often do – vanish in the wake of a merger or acquisition, the staff at East Providence-based Starkweather & Shepley Insurance Brokerage Inc. never has to worry.
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Even before Erin Wanek started working toward her accounting degree at Syracuse University, she knew that KPMG in Providence was the only company she wanted to work for. So when a recruiter from the company visited Syracuse, she made her ambition known. That was more than four years ago, and Wanek said she never has looked back.
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When David M. Gilden, managing partner of Partridge Snow & Hahn LLP, says that the firm respects its employees, he is not making idle talk. Partner Tracy C. Baran, who has been at the 20-year-old firm for nearly a decade, confirms his assessment.
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All employees work differently. Some need to be home early to be with their children. Others ride their bikes to work and then need a morning shower. Others like to hit the gym midday when it’s less crowded. So instead of mandating that employees be at their desks for the same eight hours everyday, Shawmut Design and Construction focuses on results.
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At Edward Jones, keeping everybody “in the loop” helps the 9,000 branches function as one, plus a little more. “It’s like working for a big corporation, but also like working for a small business,” said Ashley Wilcox, a branch office administrator at the Westerly office.
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Nixon Peabody LLP is a multi-practice law firm with more than 700 attorneys in the United States. In Rhode Island, the firm’s branch is a small one, with only 15 attorneys and 15 staff, but it feels and acts larger than its profile.
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At Falvey Cargo Underwriting Ltd., the employee-development program is more than a way to boost morale – it ensures the company will have qualified applicants for every possible opening.
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The phrases “law firm” and “friendly environment” typically are not uttered in the same sentence. But when the four partners of Pannone, Lopes & Devereaux left the large corporate law firm they worked for to open a small practice in Providence, that is exactly what they aimed to do.
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SolarWrights Inc. offers competitive benefits and opportunities for promotion but employees point to something else when asked why it’s a great place to work.
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Broker’s Service Management Group II LLC was founded in 1972 by David Lea Jr., who had a vision about how he wanted his life insurance consulting firm to be formed. Since that time the company has grown considerably and part of the reason is because Lea is not afraid to show his appreciation to the team that makes it all happen.
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The concept of treating all employees with an even level of respect isn’t necessarily exclusive to Taylor Duane Barton & Gilman LLP. But the extent to which the law firm treats its employees equally would probably not be considered typical in most practices.
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By their nature, plumbing, heating and mechanical contractors are an independent sort. When they are out on a job, they need to be empowered to make decisions without having to constantly call back to the office and get the OK.
