Updated July 24 at 5:26am
147 results total, viewing 41 - 50
One rainy night many years ago, a gentleman and his wife entered the lobby of a small hotel in Philadelphia. The man asked the clerk if he had any rooms available. The clerk, who was actually the hotel manager, was a friendly man who prided … more
J.M. Haggar was fascinated with Henry Ford's idea of the production line. He thought if cars can be mass-produced, why can't men's trousers – and at popular prices? Many clothing manufacturers doubted Haggar's potential. But he proved … more
Question: When is the prospect ready to buy? Answer: He or she will tell you if you just pay attention and listen. The links between the presentation and the close of the sale are buying signals. Recognizing the signals to buy is … more
Overwhelmed by today's proliferation of communications channels, marketers often focus their attention on the project of the moment. Without a strategy-first approach, these businesses frequently spend their marketing dollars on isolated tactics … more
A father and his young son were out walking one afternoon, when the boy asked how the electricity went through the wires stretched between the telephone poles. "I don't know," said the father. "I never knew much about electricity." … more
Try to remember the last time you uttered the words, "I made a mistake." Was it painful? Expensive? Career-changing? Or therapeutic? When my kids were young, they used to sing along with a little ditty on "Sesame Street" that went something … more
Crossing your fingers and hoping you are not hit with a cyberattack is not the best line of defense for any business. Recent government enforcement actions, particularly in the financial-services industry, make it clear that hackers are not the only … more
A construction worker walked up to the reception desk at a doctor's office and was asked why he was there. "I have shingles," he replied. The receptionist asked for his name, address and insurance information and told him to have a … more
The price of whatever you sell carries with it a discomfort for most salespeople. They're hesitant to bring up the price because it's the final element in completing any transaction – or so they think. Actually, price or fee or rate is a … more
In "Regional Advantage," her classic 1994 explanation of why Silicon Valley became the center of the tech universe and Route 128 outside Boston did not, AnnaLee Saxenian of the University of California at Berkeley argued that a key difference was … more
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