Advice
72 results total, viewing 51 - 60
All outside salespeople have “windshield time” – the time you spend behind the wheel, or in some form of transportation, going to and from appointments. more
The term “customer-relationship management” or CRM is a bit intimidating for many small-business owners. It tends to conjure up images of big-company processes and complicated technology. And many businesses mistakenly believe that CRM is a technology. It’s not. CRM is a way of doing business. And CRM software – Web-based platforms or desktop versions – is a tool that helps you manage customer relationships effectively. more
Credibility is crucial in business. If you have that, everything else gets a little easier. But even if you exude credibility, it’s easy to slip up from time to time. A few missed deadlines or unkept promises can sabotage credibility in an instant. more
Thinking about introducing a new product or service? Regardless of whether you sell to consumers or business-to-business, this might be a great time to do it. The economy is inching its way back, and while many businesses are still in defensive mode, there are opportunities to leap ahead by taking well-researched actions to introduce something new. more
Ever since the “Great Recession” that began in 2008, discounting has become a way of life for businesses of all types and sizes. Initially it was a way of trying to sell something – anything – just to get by. But consumers have grown accustomed to discounting and now demand it on a regular basis – regardless of economic conditions. more
Pinpointing ways to save money for your business is a good thing. It helps you instill a lean operating mentality and creates discipline to put every dollar to work in the most efficient manner. more
Connections. Everyone in business knows they’re important – even vital to success. And everybody has connections of one kind of another. The key is to put those connections to work in ways and places that really count. more
Many people place a negative spin on the notion of accountability. For them it’s something that only comes up when something goes wrong or expected results just don’t happen. But accountability is really much broader than that and encompasses the good, as well as the bad. more
When you’re running a business it’s easy to make excuses for NOT doing things and convince yourself you’re acting responsibly. But such excuses may be the very thing holding you back. If you want to do more than just get by you’ll need to stop avoiding action and start taking it. more
Merchant account chargebacks are a dreaded event for any business that accepts credit or debit cards. Chargebacks are basically transactions that are disputed by cardholders, resulting in a reversal of original amount that was credited to your business. They are expensive, time consuming, subject to fraud and just downright annoying. more
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