Updated August 1 at 11:45am
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Today, the customer story is simple. Loyalty ranges from nonexistent to temporary. Mining the Internet is second nature, relying on smartphone apps to cut through the clutter. With an endless array of channels available, engaging customers can be an exercise in futility. more
Betsey A. Purinton, 64, the managing director and chief investment officer for StrategicPoint Investment Advisors in Providence, is 13 years into her latest career – and still growing. more
“We’re bringing back City Lights, Atomic Grill and even Café In The Barn!” exclaimed chef and self-styled “maestro” John Elkhay on a recent summer afternoon. And he was only just getting started, discussing his upcoming appearance as guest chef at The Revolving Door restaurant more
Planting three times to get eggplant, beans and a selection of Chinese vegetables that sell well in urban farmers markets is not the best way to start a season. more
Several cycles of Pentagon budget cuts and plans for a smaller U.S. military haven’t dimmed the optimism of the southern New England defense sector. Largely thanks to submarine giant General Dynamics Electric Boat, the industry has remained stable over the last several years and could even see growth ahead. But military contractors and the numerous companies linked to their supply chain are not relying solely on the political clout of the local congressional delegation to keep contracts comings. more
Michael McKelvy joined the Gilbane Building Co. in Providence in June as president and chief operating officer, after spending 26 years in various leadership roles at CH2M HILL, which is based in Englewood, Colo. He discusses work Gilbane will soon begin on the South Street Landing project in Providence, planned improvements to its headquarters in the city and the company’s plans for growth. more
The upcoming Volvo Ocean Race has already provided a boost in lodging in Newport and across the state for 2015, state hospitality proponents say, yet a forecast from a regional expert is for hotel occupancy rates in Newport to grow by only 1 percentage point. more
The Providence Business News Executive Poll is a weekly survey of 70 business leaders throughout the state, representing small and large companies in a variety of industries. more
U.S. Sen. Sheldon Whitehouse, center, works with members of The Nature Conservancy on the “living shoreline” project on the Narrow River in Narragansett on Aug. 21. The project is using oyster shells and recycled materials to help protect against coastal erosion, sea-level rise and loss of habitat. The project was funded in part by the R.I. Coastal Resources Management Council and is also expected to tap federal funds. If successful, the project will be expanded to other Rhode Island locations. more
The thousands of free flu shots Rhode Islanders receive every year aren’t entirely free. more
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