Updated February 28 at 10:26am
Management
155 results total, viewing 151 - 155
Mark Stewart has a vision to make “extreme customer service” the priority of the restructured Rhode Island Small Business Development Center. more
Depending on your industry, hard-to-deal-with clients or customers are common for many small businesses. They either seem indifferent, call at all hours or constantly question your judgment. The good news, said Andrew Sobel, a client-relationship expert, is that rather than “firing” them, the right approach can improve the situation and even turn them into loyal fans. more
Employee health initiatives at Tufts Health Plan – through the company’s WorkingWell program – were not so much a one-time, all-out effort, but more a gradual and evolving culture of wellness over the years. “These things take time,” said Lydia Greene, vice president of human resources and diversity. “Patience and creativity absolutely grow a program.” more
Good health is about more than low cholesterol and blood pressure readings. In fact, one of the most important factors is how a person copes with stress. That’s why so many of the companies named to PBN’s 2014 Healthiest Employers list have put programs in place to help their workers reduce the stress in their lives. more
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