Updated August 29 at 12:30am
Management
145 results total, viewing 21 - 30
In the past 10 years, it's been fascinating to observe the lack of "Internal Service Agreements" between marketing and sales. There seems to be a turf war without clear alignment on objectives, strategies and metrics to measure success. To … more
People do business with people – not with companies. That is why relationships built on a foundation of trust are so important. Everything starts with trust. Trust is the foundation of a company's reputation and its customer/member value. … more
The best business article I ever read was called "Building Your Company's Vision." The article argued that every great, enduring company had a clearly articulated "Core Ideology" that defined its timeless character. So I asked myself what … more
I often refer to health care as a team sport. I truly believe it is, because no one person can meet the complex needs of a patient. I was born to a health care team, with my father a primary care physician and my mother a nurse. I vividly … more
(Updated, 6:25 p.m.) Citizens Financial Group Inc. is a “work in progress,” says its CEO, as Rhode Island’s largest bank continues to acclimate to life in the public eye, free from a far-away parent. more
The person at the top of any enterprise, large or small, for-profit or nonprofit, gets the recognition, for things gone right or wrong. And that is as it should be. But the chances of success are improved greatly if that person has … more
In the past 37 years, I've had the privilege to be a part of the growth and success of Navigant Credit Union. One hundred years ago, the credit union, originally named La Credit Union de Notre Dame de Central Falls, finished its first year in … more
(Updated 1:30 p.m.) For the fifth year in a row, toymaker Hasbro Inc. has been named one of the world’s most ethical companies. more
Denise Missry, Asa Messer Elementary School principal, has been named the Rhode Island Association of School Principals’ 2016 Elementary Principal of the Year. more
Newly signed legislation will promote apprenticeship training beyond mainstream trades like construction and plumbing into nontraditional ventures like manufacturing, information technology, design and management. more
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