The sales function is built into the DNA of every business. It’s as basic and unquestioned as a “great steak” at a company sales meeting. more

Hello Mr. Gitomer, I read your article on LinkedIn in the Daily Herald Business Ledger here in the Chicago Suburbs. I am a fan. You make great points and observations that many people miss. I’m in the process of retooling my profile. I can’t help but to ask if you have ever made a sale through LinkedIn? Thanks, Kyle more

Most people reading this have never tweeted. (You included?) On the off chance that you have tweeted, my guess is you have less than 5,000 Twitter followers – maybe less than 500. more

When organizers of the local Puerto Rican Cultural Festival learned this year’s National Puerto Rican Day Parade in New York City would be dedicated to the state of Rhode Island, they envisioned using the event to showcase the Ocean State before an anticipated crowd of 1 million live spectators and the many more who would see the event through the media. more

PERSONAL REALITY: You wake up, shower, shave (M), put on makeup (F), brush your teeth, and comb/fix your hair (if you have any). Every day like clockwork. more

Selling is the world’s most personal profession – but not in the way you might think. In fact, many salespeople are downright superstitious. For some, it’s the way they shake hands, others are fanatical about punctuality, wearing certain jewelry or using a favorite pen. more

I get a ton of emails from people seeking insight or asking me to solve their sales dilemmas. Here are a few that may relate to your job, your life, and (most important) your sales thought process right now. more

Slowly but surely, many business owners are realizing that Twitter is a terrific (and free) tool for a variety of business purposes, including marketing, customer service, branding and PR and generating leads. Those who use it effectively are generating traffic for their websites, building networks and getting closer to their customers. more

Measuring the ROI of social media? There’s a laugh, and a joke. more

Sales are not where you want them to be. What do you do? more