Workplace
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2013 brings minimum wage increase for R.I. workers
On Jan. 1, Rhode Island’s minimum wage rose 35 cents to $7.75 an hour, increasing the average minimum wage worker’s annual pay by $510. more
| 1/2/13
Payrolls in U.S. climb 155,000 as jobless rate holds at 7.8%
Employers added workers in December at about the same pace as the prior month, and the unemployment rate matched a four-year low, showing sustained gains in the U.S. labor market even as lawmakers were struggling to reach a budget deal. more
Beacon Mutual to issue 4% policyholder dividend
The Beacon Mutual Insurance Co. will issue a 4 percent dividend payment to its 11,700 policyholders, the company announced Thursday. more
| 1/10/13
R.I. businesses earn workplace flexibility awards
Six Rhode Island businesses have been recognized for excellent workplace flexibility by the Greater Providence Chamber of Commerce and the R.I. State Council Society of Human Resources Development. more
| 2/28/13
9 R.I. employers nominated for Freedom Award
(Updated, 12:33 p.m.) Employer Support of the Guard and Reserve, a Department of Defense operational committee, today announced nine Rhode Island National Guard and reserve service members have nominated their civilian employers for the 2013 Secretary of Defense Employer Support Freedom Award. more
Non-negotiable furloughs increase turnover, hurt firms, says URI
The survey responses of about 200 furloughed state-employed professionals’ who were denied input in managing their time off showed higher emotional exhaustion and lower work performance even after returning to work. more
Your sales voice: What is it saying to you?
I was recently at Washburn University in Topeka, Kan., giving a seminar sponsored by Sales & Marketing Executives International. I had an informal logistics meeting with some of the association members before the event when Jamie, the young woman who directed me to my preparation room, talked to me about her career. I asked her what she was seeking to become. more
9/24/12
Beacon Charter educator named R.I. Teacher of the Year
(Updated, Friday, Sept. 21, 11 p.m.) Jessica Waters, a science teacher at Woonsocket’s Beacon Charter High School for the Arts, has been selected as the 2013 Rhode Island Teacher of the Year. more
| 9/20/12
Shaw’s plans to eliminate plastic bags in Barrington
If one of the largest supermarket chains in New England won’t defend the plastic shopping bag from environmental attack, who will? more

By Patrick Anderson
PBN Staff Writer | 9/24/12

Loyalty is a recipe for growth
In an age of digital discovery and social media, here’s something that more and more local businesses are learning: Existing customers can be one of the most powerful growth engines ever. One way to put this engine to work is to identify and harness the hidden marketing potential in your “rock star” customers. more
10/1/12
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