300 Mass. ATMs are operating illegally

BOSTON – The Mass. Division of Banks said last week that an investigation of nonbank-owned, automated teller machines found more than 300 machines operating without approval and another 101 registered machines failing to meet regulations.
Currently, there are approximately 5,600 nonbank ATMs authorized to operate in Massachusetts. Nonbank ATMs include those found in convenience stores or service stations.
According to a release, the division issued cease-activity directives on Dec. 8 to each location found to be operating an unauthorized ATM. Each location must cease ATM operations until the machines are properly authorized by the division.
The division also inspected 101 nonbank ATMs currently authorized to conduct business for compliance with Massachusetts regulations, and found violations at all 101 locations. The most common violations included failing to disclose the contact information of the owner and operator of the ATM and a 24-hour, toll-free contact phone number. Failing to post the division’s contact information, for consumer inquiries and unresolved complaints, was also a common violation. The division last month issued its findings to the operators of these ATMs detailing the specific corrective action required. &#8226

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