Social tools being adapted for Web-based QC tool

GAINING TRACTION: Traction Software’s quality-management system has caught on with its clients in ways even company executives didn’t imagine. Pictured above are Traction President Greg Lloyd, left, and Vice President of Sales Jordan Frank. / PBN PHOTO/RUPERT WHITELEY
GAINING TRACTION: Traction Software’s quality-management system has caught on with its clients in ways even company executives didn’t imagine. Pictured above are Traction President Greg Lloyd, left, and Vice President of Sales Jordan Frank. / PBN PHOTO/RUPERT WHITELEY
Houston-based oil-rig consulting firm The Athens Group first started using a quality-management system from Traction Software Inc. of Providence six years ago for an upcoming push for ISO 9001 certification. The international company soon discovered that documenting its quality controls was only one of the ways it could use the software, which Traction has been…
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