Blue Cross & Blue Shield of Rhode Island blends old and new to educate, increase value of care

OLD SCHOOL: From left, Blue Cross & Blue Shield of Rhode Island’s Chief Financial Officer Mark Stewart, Melissa Cummings, chief customer officer, and Dr. Matt Collins, vice president of clinical integration, discuss upcoming enrollment at the company’s East Providence Your Blue Store. 
 / PBN PHOTO/RUPERT WHITELeY
OLD SCHOOL: From left, Blue Cross & Blue Shield of Rhode Island’s director of retail strategy and operations Paul Ryan, Melissa Cummings, chief customer officer, and Dr. Matt Collins, vice president of clinical integration, discuss upcoming enrollment at the company’s East Providence Your Blue Store. / PBN PHOTO/RUPERT WHITELEY
Business Excellence Awards 2018 Excellence at an enterprise company: Blue Cross & Blue Shield of Rhode Island Blue Cross & Blue Shield of Rhode Island, a leading health insurance provider for nearly 80 years, is looking to the lessons of the past, as well as the ­opportunities of the future, to serve its nearly 400,000…

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