Blue Cross earns 4.5 out of 5 from NCQA

PROVIDENCE – Blue Cross & Blue Shield of Rhode Island recently announced it earned a 4.5 out of 5 rating from the National Committee for Quality Assurance, placing the insurer among the top 3% preferred provider organization plans in the country.

Just 9 out of 321 preferred provider organization plans earned a 4.5 score in NCQA’s 2024 Commercial Health Plan Ratings, and one plan in the country scored higher.

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NCQA is a nonprofit focused on improving health care quality and evaluates plans on the quality of care patients receive, how happy patients are with their care and health plans’ efforts to improve.

“We take great pride in consistently joining a small but select group of plans across the country to attain such a high rating,” said Dr. Farah Shafi, chief medical officer for Blue Cross. “Our exemplary score reflects our collaborative relationship with providers, who help ensure that our members are getting the right care at the right time and in the right place. We are committed to providing high-quality, affordable and equitable health care to our members, and this rating tells us we are continuing to deliver on that commitment.”

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Earlier this year, NCQA granted Blue Cross Health Equity Accreditation for its commercial health plans, which recognizes the insurer’s work to reduce health disparities and promote equity for its members and the communities it serves.

Blue Cross was the only insurer in Rhode Island to earn NCQA Health Equity Accreditation for commercial health plans.

Katie Castellani is a PBN staff writer. You may contact her at Castellani@PBN.com.