Can mortgage industry match heights of 2020?

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UPWARD TREND: George Charette, CEO and president of Pawtucket Credit Union, says the credit union is expecting its mortgage volume in 2021 to be higher than last year, when it booked a record $370 million in mortgage volume, as people took advantage of historically low interest rates. / PBN PHOTO/RUPERT WHITELEY
UPWARD TREND: George Charette, CEO and president of Pawtucket Credit Union, says the credit union is expecting its mortgage volume in 2021 to be higher than last year, when it booked a record $370 million in mortgage volume, as people took advantage of historically low interest rates. / PBN PHOTO/RUPERT WHITELEY

Rock-bottom interest rates have driven the volume of mortgage originations through the roof for financial institutions, but can that level of business continue in 2021? George Charette, CEO and president of Pawtucket Credit Union, believes it can. Charette recalled how when the pandemic struck last spring, he told the credit union board members that the

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