Advice

FROM LEFT: Bart and Patti Stanzione, Audrey Kennedy and Chef Walter dine at the bar of Chef Walter's Ristorante d'Italia on Federal Hill in Providence. /

Dining where everybody knows your name

“So this guy walks into a bar.” That classic opening line now has a new ending. Instead of becoming the punch line for a...

A simple ‘thank you’ will suffice

Dear Dan: I’d like to add more of a personal touch to my business by sending thank you or other types of notes to...

What’s the secret of selling? Is there a secret?

What does it take to become a success? What’s the secret formula? Here’s a question that will help you understand and make you think: Are you...

Newcomers, veterans should heed same advice

“Jeffrey, I’m new to sales. How do I get better?” “Jeffrey, I’ve been in sales two years. How do I get better?” “Jeffrey, I’ve been in...

Coupon marketing is hot

Dear Dan: I’m looking for ways to stimulate more business, and coupons come to mind. Is this a good time to be thinking about...

Tool up to build your business

There’s an old joke about a guy who goes into a hardware store to buy a saw to cut firewood. The clerk convinces him...

Maintaining healthy relationships is key

Everyone is talking about the rising cost of health care. Not me. I’m talking about the health and well being of your customers. How healthy...

New apps for the business

Dear Dan: Business is slow and I’ve had more time to just poke around on the Internet. There still seems to be a huge...

Heart matters as much as skill

What makes a championship athlete? Is it attitude, confidence, courage, desire, determination, discipline, endurance, fitness, mental toughness, perseverance, physical ability, self-discipline or visualization? It’s probably...
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Identity theft is a difficult crime to combat

The nonprofit Identity Theft Resource Center defines identity theft as “a crime in which an impostor obtains key pieces of personal identifying information such...

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