Pay attention and outsmart the competition
It doesn’t take any brains to beat the competition on price. But outsmarting the competition is quite different – and far more worthwhile. While...
Learn the ABCs of business
Not long ago, I listened as one of my grandchildren practiced his ABCs. He had a little picture book that helped him remember what...
You can put salve on sales tax bite if you plan
There is a well-known truism in tax planning: It isn’t what you make that counts. It’s what you keep.
That is certainly the case when...
Vacations are for more than just relaxation
What do you do on vacation? What should you do?
Take vacations?
Where do you go?
What do you do?
Do you “turn everything off” or “leave your...
Service strategy builds sustainable business
How can you dramatically and cost effectively position your organization to create a dominant brand in the market? It’s a question that can be...
10 ways to ease pain at the gas pump
Dear Dan: Two years ago when gasoline prices took off, we coped by cutting back and dealing with the pain. Now things are even...
Early-retirement offers are not for everyone
The recent announcement by Delta Airlines that early-buyout packages will be offered to about half of its nearly 60,000 workers is the latest salvo...
Selling is similar to rock, paper, scissors game
Here’s the rock, paper, scissors game of selling:
Relationship is more powerful than price.
Relationship is more powerful than delivery.
Relationship is more powerful than quality.
Relationship is...
Weight-loss programs offer clues to cost-cutting
While cost optimization should be a priority for all companies regardless of the economic cycle, the reality is that when times are good, it’s...
Court decision exposes employers to new risk
The U.S. Supreme Court has changed the risks to which fiduciaries – and particularly employers – are exposed when dealing with 401(k) plans.
In...
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