Quality is a way, not a thing
I recently had the opportunity to speak to members of the Food Processing Suppliers Association. In doing my preparation, one thing that kept coming...
What’s your company’s true value?
Dear Dan: We’ve been slowly building our business for almost six years now. I think it’s worth something, but I’m not really sure how...
In the cola wars, it’s the customers who lose
“I’d like a Coca-Cola, please,” I said to the waiter.
“Will Pepsi be OK?” he replied.
“No, I don’t like Pepsi. I’d like a Coke,” I...
10 tips for business e-mailing
E-mail rules the business communications roost. It’s fast, efficient, mobile and less intrusive than phoning. It’s also rife with inane blather, embarrassing choices and...
Exercise helps keep you alert
The lovely spring weather is a pleasant wake-up call after a long, cold and sometimes dreary winter in my home state of Minnesota. As...
The extra mile separates satisfied from loyal
Have you ever heard the phrase, “He went the extra mile”?
I want to talk to you about the extra mile in a way that...
Look into options for angel funds
There’s good news for entrepreneurs on the lookout for startup or early-stage financing right now: Angel investors are feeling more optimistic than they have...
High-growth firms are masters of execution
Recent corporate financial scandals have called into question the quality of corporate earnings. Indeed, in three separate studies of more than 800 value-creating public...
For specific connection, make a specific pitch
In his keynotes and recordings, world-class motivational speaker and sales trainer Zig Ziglar often talks about the importance of having meaningful, specific goals. He...
What’s your ‘type’? Mine is ‘sales successful’
Everybody talks about “types” of people in order to try and figure them out.
Salespeople are all taught to mirror, model, and type their prospective...
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