The dangers of ‘agree to disagree’
As Americans become more polarized, even family dinners can feel fraught. Tense conversations often end with a familiar refrain: “Let’s just drop it.”
As a...
The dynamism of demonstration
In a business setting, particularly in sales and customer service, the adage “show, don’t tell” is often very effective. Demonstrating a product or service...
Pre-position for your next job search
What happens when your employment relationship is no longer working – for your employer or for you? That could happen at any time, forcing...
Losing job is bad for health, but there are way to...
The Trump administration’s firing and furloughing of tens of thousands of federal workers and contractors have obviously caused economic hardship for Americans employed in...
Don’t stop dreaming
A wife wakes her husband up and says, “I dreamed you brought me the most beautiful diamond earrings. What do you suppose that means?”
He...
Turn disappointment into determination
His baseball team was behind by one run in the ninth inning; two were out and the bases were loaded. The crowd sat on...
Criticism should build up, not tear down
A prominent New York critic was leaving the theater after a Broadway opening and met the producer in the lobby. The latter took one...
Maximizing content for reach, impact
Ever wondered how some businesses manage to shine so brightly in the crowded online world? Well, it’s no magic trick – it’s a blend...
Dress for success: Get the essentials, then go beyond
Today, more than ever, getting dressed for the professional world is more and more challenging. Not because there aren’t many options, but because the...
Follow through means follow up
A small-business owner was in trouble with her sales, so she decided to call in an expert to give her an outsider’s viewpoint. After...
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