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Monday, September 24, 2018

One Last Thing

George Matouk Jr. took over the linen manufacturer founded by his grandfather in 2002 and has transformed it from a midlevel company to one in the super-luxury tier. The change has required deep employee engagement to implement. / PBN PHOTO/MICHAEL SALERNO

Build a great culture

The best business article I ever read was called "Building Your Company's Vision." The article argued that every great, enduring company had a clearly...
Dr. Timothy J. Babineau has practiced and taught surgery in Baltimore, Boston and Providence. His appreciation for the dynamic nature of modern medicine informs his vision of how complex enterprises should function. / PBN PHOTO/RUPERT WHITELEY

Overcome complexity with team approach

I often refer to health care as a team sport. I truly believe it is, because no one person can meet the complex needs...
David A. Sluter is the founder or co-founder of four businesses, including New England Construction, a design-build construction company that was recognized in 2014 by PBN as the fastest-growing private company with revenue between $25 million and $75 million. / PBN PHOTO/RUPERT WHITELEY

Find your peers and share

Peer relationships add value and richness to our lives, but finding business peer relationships that offer sharing and learning is difficult. Yet the perspective...
The first woman to be Rhode Island's governor, Gina M. Raimondo brings an investor's perspective to the job, thanks to co-founding Point Judith Capital nearly 15 years ago. But it may be gender equality issues that more deeply inform her approach to work. / PBN PHOTO/RUPERT WHITELEY

Step up, be heard

One of the best surprises about my first year as governor is the number of girls who tell me they know they can be...
Jon Duffy leads a public relations team at Providence-based Duffy & Shanley that won nine awards at The Publicity Club of New England's 47th annual Bell Ringer Awards in June. Duffy is also a member of the executive team of the Greater Providence Chamber of Commerce. He encourages his employees to make a difference in their local communities. / PBN PHOTO/MICHAEL SALERNO

Making an impact

Eighteen years ago, I moved back to Rhode Island after a 10-year stint in Los Angeles. Sure, the weather was great. The people were...
Stephen J. Farrell has been at the helm of UnitedHealthcare of New England since 2003. He's a staunch believer in the link between improvements in the quality of health care and reining in costs. He also believes in community service,  serving on boards that include Rhode  Island Quality Institute and the Greater  Providence Chamber of Commerce. / PBN PHOTO/RUPERT WHITELEY

Create culture of giving

In a state as small and close-knit as Rhode Island, it is vital that the business community work together to create positive, lasting change...
CHERYL MERCHANT, president and CEO of Hope Global, received the John Hazen White, Jr. Lifetime Achievement Award at the 33rd annual World Trade Day presented by the John H. Chafee Center for International Business at Bryant University. / PBN FILE PHOTO/STEPHANIE ALVAREZ EWENS

Why mentoring matters

Throughout my career I have always known the importance of mentorship. I had an amazing mentor early on that pushed me, challenged me and...
Robert Armstrong succeeded his father, Bud Armstrong, as the third-generation leader of the company in 1988. He came in with a fresh vision and took chances. He says that daring and employees who believed in his vision are what catapulted the business into what it is today. / PBN PHOTO/MICHAEL SALERNO

Value creates loyalty

It's been more than 30 years since my father decided to retire. At the time, we were seriously considering closing our doors. But when...
Robert M. Bolton has been with the Arden family of companies for more than three decades, overseeing mechanical contracting, engineering and business development, and in the last few years, responsible for its growth to a more than $100 million company. / PBN PHOTO/MICHAEL SALERNO

Diversify and prosper

Arden Engineering started simply enough, performing only HVAC and piping installations out of our Pawtucket home. It made sense to then offer plumbing, which...
A difficult experience as a child with her mother's death resulted in Joan Kwiatkowski gravitating toward the human services sector. She has learned throughout her career that listening is the start of delivering to those in need. / PBN PHOTO/MICHAEL SALERNO

Valuing clients’ voices

I was raised in a hardworking family that valued helping others. My early years were instrumental in shaping my purpose and work ethic. I...
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