Take control of travel expenses
Dear Dan: My small company is expanding its client base to other parts of the country. But our travel budget is tight. Any ideas?...
There’s no silver bullet in sales prospecting
Prospecting for new business should be easy. With more than 1,250,000 Google entries on the subject, there should certainly be more than enough advice...
Our economy’s unsung heroes
National Entrepreneurs Week is Feb. 24 through March 3. For people like me, it's a pretty special event. Not that there's some big celebration,...
Contracts can imply more than what’s stated
One matter that came to me years ago was the situation of a songwriter who had assigned all of his copyrights to a music...
<i>First class is not just a section of an airplane</i>
When I say "first class," what one word comes to mind?
Upgrade?
Travel?
Hotel?
Service?
To me, first class has always been a person or a reputation. But that's...
Are you ready to adopt a ‘West Coast Offense’?
The Super Bowl is always a good occasion to glean business insights from the world of football. The sport has become highly competitive, with...
Children’s Friend has new executive director
David Caprio has been named executive director of Children's Friend, Rhode Island's oldest nonprofit child welfare organization, succeeding Lenette Azzi-Lessing. He joined Children's Friend...
<i>Lead with poise, not with noise</i>
Grace under pressure — what an important attribute for anyone aspiring to be in a leadership role. I was researching the topic when I...
Avoiding problems with OSHA
It's wise to be wary of Occupational Health & Safety Administration (OSHA) requirements that apply to small business. OSHA's role is to get small...
‘Out of office’ doesn’t excuse rude auto-reply
Ever send somebody an e-mail and it bounces back, telling you that the person you sent it to is "out of the office"?
How...
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