It's Personal

Keep the customer satisfied

As everyone who is in business knows, the customer is always right. The customer who isn’t always right is also not your customer. I’ve...

Personal branding: What’s all the fuss about?

In 1997, author Tom Peters published a cover story in the magazine Fast Company in which he declared: “We are the CEOs of our...

Wall Street squeezing housing

President George W. Bush pledged to make the U.S. an “ownership society” and tried to promote homeownership via tax credits, assistance with down payments...

Diagnosis of 2019 outlook is cautiously optimistic

The consensus is the economic outlook still tilts toward positive, with indications the economic recovery that jump-started 2009 will continue at least through 2019....

How to get more work done

Most everyone has figured out that performance expectations keep going up. To put it bluntly, we face the challenge of doing more in less...

Selle named HR Icon of the Year by OnConferences

BOB SELLE, chief human resources officer for Ocean State Job Lot, was recently named HR Icon of the Year by online business-resource organization OnConferences....

Don’t be afraid to create

Creative ideas can come from anyone, anywhere, at any time. Those ideas often involve taking a risk or challenging conventional thinking. That can be...
ENVIRONMENTAL EDUCATION: ­Kimberly Sullivan, right, aquatic resource education coordinator for the R.I. Department of Environmental Management’s Division of Fish & Wildlife, received the Rhode Island Environmental Education Association’s Environmental Education Award. Posing with Sullivan is DEM Executive Director Janet Coit.
 / COURTESY R.I. DEPARTMENT OF 
ENVIRONMENTAL MANAGEMENT

DEM aquatic resource education coordinator honored

KIMBERLY SULLIVAN, aquatic resource education coordinator for the R.I. Department of Environmental Management’s Division of Fish & Wildlife, received the Rhode Island Environmental Education...

It doesn’t hurt to be optimistic

Joe joined three people at a golf course to make up the foursome. The three friends teed off, but when Joe hit his first...

A win for private-property rights

The U.S. Supreme Court recently issued a resounding victory for private-property rights.That decision will directly benefit property owners in Rhode Island and throughout the...
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