CITIZENS BANK ranked well on a 2019 reputation survey conducted by American Banker and the Reputation Institute. / PBN FILE PHOTO/ELI SHERMAN
PROVIDENCE – Citizens Bank ranked No. 3 for reputation with customers among 40 United States retail bank operations in the 2019 American Banker/Reputation Institute Survey of Bank Reputations released this week, behind only USAA Bank and Huntington Bank. The report found that overall reputation scores in 2019 declined broadly. However, Citizens was one of the…