Commitment to customers, business key to operating successful diner

Mary MacDonald

11/24/2017

DEDICATED: Owner Christos Kirios and waitress Brenda Richer at the Middle of Nowhere Diner in Exeter. Kirios says he works in the kitchen six days a week because it sends a message to the employees that the owner is involved. / PBN PHOTO/ TRACY JENKINS

As nostalgic as people can get about Rhode Island diners, managing them can be a small-business challenge. Let’s start with the hours. Most diners in Rhode Island are known for breakfasts, which means an early rise for managers. The competitive brunch business requires weekend duty. When the Elmwood Diner closed last year, its owners half-jokingly

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