PBN Best Places to Work Awards 2021
Large Companies #15. Crossroads Rhode Island
Employees in R.I.: 180
CEO and President Karen A. Santilli
Questions answered by Karen A.Santilli
What three words best describe your staff? Awesome, dedicated, respectful.
What support programs has your company offered employees to help cope with the COVID-19 pandemic? We have offered private coaching opportunities to all our management staff and we have conducted Community Conversations with all staff to talk about how they're feeling.
How would you describe the culture of your workplace? We have three values that everyone knows and lives by. They are safety, respect and effectiveness. They define our culture along with our fourth internal value of fun.
What role do diversity and inclusion play in your hiring and promotion decisions? Equity, diversity and inclusion is incredibly important to us and very aligned with our organizational values. One can't feel safe or be effective if they don't feel included and respected for who they are.
Do you have a preference for promoting existing staff or hiring from outside and why? We prefer to promote existing staff whenever possible. We invest a great deal in our employee training and development and want to see them grow within the organization.
(This story has been updated with new questions and answers, as the previous set of questions and answers were not from Crossroads Rhode Island or Karen A. Santilli.)