Five Questions With: Scott Murphy

Technology is used in ways we don’t always think about. For Dunkin’ Donuts, it’s helped its franchises keep up with better espresso-bean extraction and grinding methods. New, state-of-the-art espresso machines were introduced by the quick-service restaurant chain recently. Scott Murphy, chief operating officer, Dunkin’ Donuts U.S., said new equipment better meets modern product demand. PBN:…

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