HealthSource RI seeing higher call volume, more interest in bronze plans with premiums set to surge

Jacquelyn Voghel

12/03/2025

Print — HEALTHSOURCE RI is fielding about 25-100 more calls per day than usual, often from customers who are worried about premium increases and confused about their health or dental insurance options with Affordable Care Act insurance credits set expire at the end of the year.

PROVIDENCE – With state health insurance rates set to dramatically increase next year, the full impact on HealthSource RI customers won’t be clear until a Dec. 23 payment deadline, says executive director Lindsay Lang. However, the cracks are already starting to show. The state insurance marketplace is fielding about 25-100 more calls per day than

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