Leadership in a Time of Crisis: Centreville Bank

Greetings:
The past few months have tested all of us personally and professionally, and challenged our respective businesses in ways never imagined.

Or to put it another way: “Crazy times.”

And though we will continue to combat COVID-19, we’re making considerable progress, which makes me very optimistic about the future of our state and our business community.

The pandemic has demonstrated how consultation, communication and collaboration can produce positive results, with each of us playing respective roles.

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At Centreville Bank, our team came together to respond with a determination, positivity and customer-focus that continues to be impressive. From solving remote-work challenges, to the rush of the Paycheck Protection Program, through our gradual branch lobby re-opening process (and yes, all of our branch lobbies are open now, employing safety measures such as social distancing and sanitization procedures). Our employees have stepped up to do what has been in the best interests of our customers, the community and our organization. We sincerely thank them.

We remain committed to continue to help our personal and business customers navigate through the ongoing financial challenges brought on by the pandemic. We realize that this isn’t a one-size-fits-all solution, so we’re making the time to understand individual situations and constructing a way to work through them. As a community bank, we pride ourselves on staying close to our customers, particularly during hard times.

We also haven’t backed off our expansion plans. We recently completed our acquisition of Putnam Bank in Putnam, Connecticut, which has a positive impact on our Rhode Island operation. Our new loan production office in Providence is about ready to open its doors and we’re putting the finishing touches on construction of a new, self-standing, full-service branch in Warwick. Plus, we’ll have a second office in Cranston by the end of the year. All of this is good news for our customers and Rhode Island’s economy.

So, we’re feeling good about our state’s resiliency coming out of the pandemic and Centreville Bank pledges to continue to do our part to support Rhode Island’s recovery.

Sincerely,
Harold M. Horvat
President, Chief Executive Officer and Chairman of the Board
Centreville Bank
centrevillebank.com