Successful companies tend to share common traits, including strong leadership, committed employees and strong services and products.
But keeping the success going, year after year, requires a strategy that keeps you connected to the clients, customers and mission in both good economic times and bad. For this year’s PBN Business Excellence Awards winners, a common theme in their approach is the view of themselves and those they serve or sell to as partners, all working toward the same goal.
It is a powerful concept, put into practice regularly by leaders such as Laurie White, president of the Greater Providence Chamber of Commerce.
“We aspire to be a partner for change in Rhode Island,” said White, whose effective advocacy for member businesses relies heavily on consensus-building with both business and political leaders.
And Bryant University President Ronald K. Machtley readily acknowledges the help of board chairmen he saw as mentors serving a common goal.
The view of customers and employees alike as partners has propelled Vertikal6 to twice being named among PBN’s Fastest Growing Companies and recognized as one of PBN’s Best Places To Work four consecutive years.
It’s an approach that also helps companies such as GrowthLab Financial Services Inc. build long-term client relationships beyond the length of individual contracts.
“We don’t just parachute in,” said CEO and Managing Partner Dan Gertrudes.
If there’s strength in numbers, then the businesses that build the strongest partnerships will be the ones best positioned to ride out the tough times.
Our BEA program itself has been built with the help of corporate sponsors. Without them, we could not spotlight the inspiring stories of the state’s top leaders, organizations and businesses.
We’d especially like to thank longtime partner sponsor Partridge Snow & Hahn LLP for supporting this year’s program.
Roger C. Bergenheim
President and Publisher