PROVIDENCE, Rhode Island – RCC, a technology services company providing smart solutions to businesses in Rhode Island, Southeastern Massachusetts, and Eastern Connecticut, today announced a program called the Network Guardian Plan that supports CPAs and tax professionals during busy filing season and year round.
“Network downtime and computer failure are critical issues faced by accounts and tax professionals,” said Michael Rudnick, owner of RCC. “With our Network Guardian Plan, we’re able to employ technology that ensures a seamless and productive filing season.”
RCC, through its Network Guardian Plan, monitors the critical components of a network. Downtime is instantly reduced by eliminating problems and proactively addressing any unforeseen issues.
As one may imagine, CPAs maintain records which contain highly sensitive client information and should be 100% certain their network is protected from hackers and cybercrime. CPAs need a proactive IT consultant who not only reacts quickly but offers preventative solutions to stop devastating problems before they occur.
RCC’s Network Guardian Plan provides essential server monitoring which checks the vital systems on servers, including processor, memory, disk space and backup. This information can highlight trends that could impact operation. The plan includes virus protection monitoring to ensure that antivirus protection is functioning properly and virus updates are installed.
Additional features include networking availability monitoring which checks the vital statistics of firewalls, routers, switches and VPN equipment. Microsoft patch management ensures that Windows servers have the latest security and system patches. This increases performance and minimizes security threats. Log file maintenance checks system logs regularly for problems. Comprehensive reporting obtains regular reports on the health status of servers and critical devices.
“Network problems always seem to happen at the worst time,” said Rudnick. “For a CPA, that worst time is tax season.”
Founded in 1989, RCC specializes in reducing impact from IT failures through preventative maintenance, continuous remote monitoring, network security, and help desk support. Acting as, or in support of, an in-house IT department, RCC resolves network issues prior to failures or disruptions and provides recommendations for equipment purchasing, hands-on software and hardware installation, staff training, technology plan development, troubleshooting and IT assessments
Visit www.rcc-pcsupport.com for more information. Follow the company on Facebook, Twitter @RCC_IT and LinkedIn.
# # #
