Survey: Banks at risk of losing customers to technology firms

A NEW SURVEY by management-consulting firm Bain & Co. found that many consumers, especially young ones, would rather bank with technology companies such as Apple and Google than traditional banks, partly because they’re looking for the greatest digital conveniences. / BLOOMBERG FILE PHOTO/SEONG JOON CHO
PROVIDENCE – A new survey of 152,000 consumers found that traditional banks are failing to keep up with direct banks, such as USAA and First…

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