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BLUE CROSS & BLUE SHIELD of Rhode Island is the only health insurer in the Ocean State to earn 4 out of 5 circles, or the "better than most" ranking, in the J.D. Power 2017 Member Health Plan Study. /COURTESY J.D. POWER AND ASSOCIATES

Study: Health plan members most value easy access to doctors

PROVIDENCE – Coordination of care among health care providers is the single most important criteria influencing member satisfaction with their health plan, according to...
A REGULAR APPOINTMENT: Anthony Bogar, right, of East Providence, gives blood every eight weeks. Following a recent donation at Blue Cross & Blue Shield of Rhode Island offices in Providence, he speaks with Scott J. Asadorian, the Rhode Island Blood Center’s vice president and chief operating officer. / PBN PHOTO/­MICHAEL SALERNO

R.I. Blood Center’s need for blood gives companies a chance to...

It was the Orlando, Fla., nightclub mass shootings that inspired Marcy King to arrange a blood drive at Rebuilders Automotive Supply Co., in Coventry,...
LINDA WINFREY WAS RECENTLY promoted to the position of vice president of internal audit and enterprise risk management at Blue Cross & Blue Shield of Rhode Island. / COURTESY BLUE CROSS & BLUE SHIELD OF RHODE ISLAND

Blue Cross & Blue Shield of Rhode Island promotes Linda Winfrey

PROVIDENCE – Blue Cross & Blue Shield of Rhode Island announced that it has promoted Linda Winfrey to the position of vice president of...
LARGE EMPLOYER GROUP INSURANCE rate increase proposals for 2018 are significantly higher than 2017 proposals. /COURTESY OFFICE OF THE HEALTH INSURANCE COMISSIONER

Double-digit increases proposed for 2018 large-group health insurance rate

Updated 9:12 a.m. PROVIDENCE - Proposed rates for large employer group heath insurance have, in some cases, come in at more than double the 2017...
FROM LEFT, Corey McCarty, vice president, consumer segment, Blue Cross & Blue Shield of Rhode Island; Melissa Cummings, senior vice president and chief customer officer, BCBSRI; East Providence Mayor James Briden; Kim Keck, BCBSRI president and CEO; and Paul Ryan, BCBSRI director of retail strategy and operations, at the ribbon-cutting for BCBSRI’s new Your Blue Store in East Providence. /COURTESY BLUE CROSS & BLUE SHIELD OF RHODE ISLAND

Blue Cross & Blue Shield of Rhode Island opens Your Blue...

PROVIDENCE – Blue Cross & Blue Shield of Rhode Island held a ribbon-cutting on May 24 to celebrate its new Your Blue Store in...
A WHOLE NEW BLUE: Melissa Cummings, senior vice president and chief customer officer, Blue Cross & Blue Shield of Rhode Island, has spearheaded the creation of the insurer’s retail locations. Paul Ryan, director of retail strategy and operations, consumer engagement, speaks to Cummings at the East Providence store.   / PBN PHOTO/MICHAEL SALERNO

Cummings leads a new way of looking at health care, customer...

Three years ago, Melissa Cummings traded her role at insurance giant Aetna to lead customer service at Blue Cross & Blue Shield of Rhode...
Dr. Kathleen C. Hittner, Rhode Island health insurance commissioner, announced that four major health insurance companies agreed to provide easier access to treatment for opioid addicted patients. / PBN FILE PHOTO/STEPHANIE ALVAREZ EWENS

Opioid-addicted patients in Rhode Island will get easier access to medications...

Updated at 4:19 p.m. CRANSTON – Rhode Island Health Insurance Commissioner Dr. Kathleen Hittner announced Wednesday that she has signed agreements with all of Rhode Island’s...
RE-IMAGINED PRACTICES: As Blue Cross & Blue Shield of Rhode Island’s chief medical officer, Dr. Gus Manocchia, left, has led the charge to transform primary care practices into patient-centered medical homes. With him is Kevin Decesare, Blue Cross team leader in facilities management. / PBN PHOTO/STEPHANIE ALVAREZ EWENS

Smarter connections, better health

Dr. Gus Manocchia | Blue Cross & Blue Shield of Rhode Island, chief medical officer The chief medical ­officer at Blue Cross & Blue Shield...
Blue Cross & Blue Shield of Rhode Island

Nonprofits invited to seek volunteers, funds from BCBSRI for day of...

PROVIDENCE – Blue Cross & Blue Shield of Rhode Island is accepting applications from organizations interested in participating in Blue across Rhode Island, one...
BLUE CROSS & BLUE SHIELD of Rhode Island is planning to move a little more than 100 people out of its Providence headquarters to a satellite office in East Providence.

Blue Cross & Blue Shield of Rhode Island to move customer...

EAST PROVIDENCE – Blue Cross & Blue Shield of Rhode Island will move its customer service operations, approximately 15 percent of its workforce, from...

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