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PROVIDENCE-based Citizens Financial Group, the holding company for Citizens Bank, increased the holdings of its wealth management clients in Bank of America by 484 percent in the last quarter. The two financial institutions are the No. 1 and No. 2 largest consumer banks in Rhode Island based in local deposits. / BLOOMBERG NEWS FILE PHOTO/KELVIN MA

Citizens purchases Tenn. mortgage servicing company for $511M

PROVIDENCE – Citizens Financial Group Inc. has entered into an agreement to have Citizens Bank N.A. acquire the assets of Tennessee-based Franklin American Mortgage...
DEEPLY ENGAGED: Jeanne Cola uses her experience and the skills she learned working at Citizens Bank for 25 years in her current role as executive director of LISC Rhode Island, an organization that helps get affordable housing and other projects off the ground within the state’s most-distressed neighborhoods. / PBN FILE PHOTO/­MICHAEL SALERNO

Cola using banking experience, skills to fuel LISC’s early-stage impact

Honoree | Jeanne Cola, LISC Rhode Island Career changers are common in today’s workforce. Those switching industries bring broad perspectives and fresh skill sets...

Biggest rollback of bank rules since Dodd-Frank clears House; Citizens, Santander...

NEW YORK - The U.S. House has approved a sweeping overhaul of bank regulations, sending to President Donald Trump a bill that will give...
JACK MURPHY is president of Citizens Business Banking. With more than 70 locations in Rhode Island, Citizens Bank recently won a 2018 Best of FinXTech Partnership award for its digital-lending platform for small businesses that it launched with Fundation. / COURTESY CITIZENS

Citizens partnership nets FinXTech award for digital-lending platform

PROVIDENCE – Citizens Bank has won a 2018 Best of FinXTech Partnership award for a small-business digital-lending platform it launched along with Fundation, a...
CITIZENS BANK Wealth Management has expanded availability of its Strategic and Tactical Allocation Risk portfolios for the first time in more than a decade.

Citizens expands customer access to STAR wealth-investment portfolios

PROVIDENCE – Many more investors will now have access to the Strategic and Tactical Allocation Risk portfolios managed by the Citizens Bank Wealth Management...
CITIZENS FINANCIAL GROUP announced that it will launch Citizens Access, a direct-to-consumer digital platform in the third quarter of 2018, offering FDIC-insured deposit products that will be separate from Citizens Bank. / BLOOMBERG FILE PHOTO/TY WRIGHT

Citizens to launch online-only digital deposit platform Citizens Access

PROVIDENCE – Citizens Financial Group Inc. will launch a nationwide direct-to-consumer digital platform called Citizens Access, an online-only platform offering Federal Deposit Insurance Corp.-insured...
BRENDAN COUGHLIN is president of Consumer Deposits and Lending at Citizens Bank with responsibility for consumer deposits, payments and lending businesses. / COURTESY CITIZENS BANK

Five Questions With: Brendan Coughlin

Brendan Coughlin is president of Consumer Deposits and Lending at Citizens Bank with responsibility for consumer deposits, payments and lending businesses. Product lines include...
JUNIOR ACHIEVEMENT VOLUNTEERS deliver programs to high school students. / COURTESY JUNIOR ACHIEVEMENT

Survey: Cost of college unclear, out of reach for many college-bound...

WARWICK – Many college freshmen and high school students on the threshold of college are unprepared to manage and pay for the cost of...
JOHN BAHNKEN, president of the wealth-management division at Citizens Bank, says adding digital investment-advisory service SpeciFi to its offerings "is another way we are delivering on this commitment to integrate market-leading digital solutions into the bank’s overall suite of financial products." / COURTESY CITIZENS FINANCIAL GROUP

Citizens praised for SpeciFi digital investment platform

PROVIDENCE – Citizens Bank has received praise for its digital investment-advisory service called SpeciFi. The Providence-based bank last week announced it won the Celent Model...

Technology investments at banks could be hurting customer satisfaction

PROVIDENCE – J.D. Power this week released a report showing technology investments are helping to grow digital-only bank customers but potentially hurting overall customer...
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