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TANDEM APPROACH: Mark K. W. Gim, president and chief operating officer of The Washington Trust Co., said focusing on operating physical branch locations in tandem with digital offerings allows the bank to maintain its customer flow.
 / PBN FILE PHOTO/MICHAEL SALERNO

Customers still want brick-and-mortar banking

It started with drive-through banking lanes. Then it was automated teller machines – ATMs. Hailed as the future of banking, many thought the days...

BankMobile and its co-founder nominated for fintech awards

PROVIDENCE – BankMobile co-founder Luvleen Sidhu and the bank have been named finalists in the annual Lendit Fintech Industry Awards Competition, the company recently...

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