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State employee unions demand accountability for paycheck errors amid new software...

Some unionized state employees say the state’s new payroll system is not functioning properly and has led to error-ridden paychecks for multiple pay periods. Statements...

BHDDH caseworkers raise concerns about high workloads, low pay

PROVIDENCE – Workers at the R.I. Department of Behavioral Healthcare, Developmental Disabilities and Hospitals are raising concerns about what they call “unmanageable” workloads and...
STATE OFFICIALS ARE raising alarms about call wait times as the R.I. Department of Human Services starts the process of determining whether Medicaid recipients are still eligible for assistance three years after the renewal process was suspended because of the COVID-19 pandemic.

Wait times much longer than expected as state begins Medicaid renewals

PROVIDENCE – Wait times are already a concern as the state begins the Medicaid reenrollment process, which had been suspended since the beginning of...
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