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WHAT’S IN STORE: Rachel Grady, an Ocean State Job Lot floor associate, stocks the shelves at the discount chain’s Johnston store. The company says its holiday hiring started in October this year. 
PBN PHOTO/MICHAEL SALERNO

Holiday hiring headache: ’Tis the season of uncertainty in search for...

Boutique owner Karen Beebe spent weeks trying to hire just one extra person ahead of this year’s holiday shopping season. For 19 years, Beebe’s shop,...
GOODS NATURED: Sisters Karen Deutsch, left, and Ellen Deutsch in their Providence home goods shop called Stewart House in 2023. They say they compete with large retailers during the holiday season by offering personalized services. / PBN FILE PHOTO/MICHAEL SALERNO

Holiday sales are up, but retailers aren’t exactly feeling confident

With this year’s holiday shopping season already surging despite economic uncertainty, local businesses are looking to personalized customer service and an online presence that...
STAYING THE COURSE: Dawn Apajee, founder and president of professional staffing service City Personnel Inc., speaks to Recruiting Coordinator Adora Andrade, who is writing on the board. Apajee says the nature of City Personnel’s business – which provides legal, administrative, accounting and support staffing services – calls for a commitment to diversity.
PBN PHOTO/
MICHAEL SALERNO

DEI TEST: Roll back? Push ahead? For many organizations, a critical...

The diversity pledges flooded corporate inboxes across the country as protests filled the streets over George Floyd, a Black man who died under the...
DIVERSE BRANDS: Crystal DaCruz started Boxed in Black, which curates gift boxes filled with items sold and made by Black- and brown-owned businesses, because she felt those products were being underrepresented in the market. 
PBN PHOTO/MICHAEL SALERNO

Everybody’s Business: She’s a champion for Black and brown businesses

(Editor’s note: This is the 56th installment in a monthly series speaking with minority business owners and leaders. Each will be asked their views...
MEDALS OF HONOR: ChemArt Co. co-owner and President Dave Marquis sits at his desk that displays various medallions his Lincoln-based company produces. Much of those medallions support nonprofits and similar organizations. 
PBN PHOTO / TRACY JENKINS

Marquis helps put ChemArt on the national marquee

PBN Manufacturing Awards 2024 STRATEGIC LEADERSHIP: Dave Marquis, co-owner and president, ChemArt Co. AFTER ALMOSTY 40 YEARS working in manufacturing, Dave Marquis is still in awe...
CREATIVE PROCESS: From left, Scott Noh, creative lead; and designers Hope Johnson, Franklin Vallant and Heather Lee sift through some ideas at Nova Design LLC in Providence. 
PBN PHOTO/ELIZABETH GRAHAM

Nova Design LLC making waves to improve clients’ health

2024 PBN Innovative Companies Awards INNOVATIVE COLLABORATION: Nova Design LLC STROLLING THROUGH THE AISLES of commercial giants such as Costco Wholesale Corp. or Target Corp., shoppers...
Cristin O’Hara

Restaurant industry proves resiliency as it rebuilds

Like countless other industries, the restaurant industry has been completely redefined by the COVID-19 pandemic. Restaurant owners felt optimistic about the post-COVID world but...
FEELING THE SPIRIT: Providence Place mall reported an increase in visitors to the mall in the first weekend of the holiday shopping season, placing the rise at about 3% above a year earlier. / PBN FILE PHOTO/MICHAEL SALERNO

R.I. shopping centers feeling merry about December despite economic challenges

Crowded stores and stronger-than-expected sales have analysts predicting that the rest of the holiday shopping season will be a banner one despite higher prices,...

Tips to overcome hiring struggle

There is a battle going on across America. It’s a battle to attract workers amid nationwide staff shortages. The U.S. Chamber of Commerce has termed...
SIGN OF THE TIMES: Asher Schofield, co-owner of Frog & Toad LCC in Providence, has kept the retailer’s two locations closed to foot traffic during the pandemic, but Frog & Toad has been able to offset that loss of business with online sales and curbside pickup.  / PBN PHOTO/PAMELA BHATIA

Some independent retailers pay heavier price than others in COVID-19 era

Two hundred feet – about a 60-second walk – separates LuLi Boutique LLC from Frog & Toad LLC in Providence. But the pandemic experiences...
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