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BLUE CROSS & BLUE SHIELD of Rhode Island is the only health insurer in the Ocean State to earn 4 out of 5 circles, or the "better than most" ranking, in the J.D. Power 2017 Member Health Plan Study. /COURTESY J.D. POWER AND ASSOCIATES

Study: Health plan members most value easy access to doctors

PROVIDENCE – Coordination of care among health care providers is the single most important criteria influencing member satisfaction with their health plan, according to...
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