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Citizens Bank launches Zelle for its small-business customers

PROVIDENCE – Citizens Bank small-business customers can now send and receive digital payments in real time. The bank recently announced the launch of Zelle for...

Fraud, scam cases increasing on Zelle, Senate report finds 

NEW YORK (AP) – Incidents of fraud and scams are occurring more often on the popular peer-to-peer payment service Zelle, according to a report...
A FEW RHODE ISLAND-BASED nonprofits have either begun, or are beginning to, accept cryptocurrency as a donation option. / AP FILE/KIN CHEUNG

Some R.I. nonprofits beginning to accept cryptocurrency donations

PROVIDENCE – Fundraising is a significant element to a nonprofit’s operations in order for the organizations to serve their respective communities. While organizations regularly...
FEELING WARY: Steven M. Parente, executive vice president and director of retail banking for Bank Rhode Island, says the bank has taken steps to prevent scammers from tricking customers who use a peer-to-peer payment platform. / PBN PHOTO/MICHAEL SALERNO

A bank phishing scam that hooks younger customers

The nightmare begins with a text message that appears to come from the bank, alerting the customer to a suspicious, unauthorized transaction. Thousands of dollars...

Bank of America reports increased usage of digital services

PROVIDENCE – Online and mobile banking continues to grow in popularity at Bank of America Corp., with 85% of deposit transitions made through digital...
ADAPTING INDUSTRY: As consumer expectations for online banking grow with advancing technology, banks and credit unions must find ways to adapt to those expectations while keeping costs down.

As technology becomes increasingly intertwined with banking, it presents opportunity and...

When Lisa G. Dandeneau first joined Navigant Credit Union more than 22 years ago, one of her first tasks was to help launch online...
BETH JOHNSON, chief marketing officer and head of virtual channels at Citizens Bank, says adding the Zelle payment system will allow the bank "to deliver a convenient, user-friendly [person-to-person] payments experience" to its customers. / COURTESY CITIZENS BANK

Citizens adds Zelle payment system to its offerings

PROVIDENCE – Citizens Bank continues to add new technology to its suite of offerings, announcing this month the integration of a new person-to-person payment...
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