Tourism: In search of coordination

The industry’s growing, but for how long without a long-term plan?

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DRAMATIC CHANGE: Tom McGinn, captain and president, and Kristin Stone are co-owners of Providence Riverboat. After the company joined the Providence Warwick Convention & Visitors Bureau, it shifted its business model from cocktail cruises to catering to the tourism industry and nearly tripled its revenue in the first year, Stone said.
 / PBN PHOTO/MICHAEL SALERNO
DRAMATIC CHANGE: Tom McGinn, captain and president, and Kristin Stone are co-owners of Providence Riverboat. After the company joined the Providence Warwick Convention & Visitors Bureau, it shifted its business model from cocktail cruises to catering to the tourism industry and nearly tripled its revenue in the first year, Stone said.
 / PBN PHOTO/MICHAEL SALERNO
The Providence Riverboat Co. once served primarily local customers. Its boats would take groups out on the Providence River for cocktail cruises, leaving from the deck of the Hot Club. Then the company joined the Providence Warwick Convention & Visitors Bureau, took advantage of its promotional efforts and began attending its monthly meetings for business…

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