Home Economy Entrepreneurship Long-standing ‘dinosaur’ furniture store thrives on showroom foot traffic

Long-standing ‘dinosaur’ furniture store thrives on showroom foot traffic

VALUED CUSTOMERS: Jon Weiss, left, vice president of National Office Furniture Inc., with owner Howard Weiss in the company’s showroom on Branch Avenue in Providence. Jon Weiss says customer service has been at the heart of the company since it was established by his grandfather in 1919. / PBN PHOTO/RUPERT WHITELEY
VALUED CUSTOMERS: Jon Weiss, left, vice president of National Office Furniture Inc., with owner Howard Weiss in the company’s showroom on Branch Avenue in Providence. Jon Weiss says customer service has been at the heart of the company since it was established by his grandfather in 1919. / PBN PHOTO/RUPERT WHITELEY

In an age when you can outfit a home office with the click of a button, venturing out to a store to buy furniture may seem antiquated. Jon Weiss, vice president of National Office Furniture Inc., admitted the third-generation Providence furniture store is “kind of a dinosaur.” While customers can buy online, the cornerstone of

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