How do you encourage employee feedback?
Open-door policy with everyone from frontline managers to the CEO. Employee surveys. Employee-engagement committee to highlight staff needs/desires.
What one employee-centered initiative are you most proud of?
Our staff excellence award. Employees nominate and the CEO decides on the winner.
What’s the best way you call out special efforts by employees?
Handwritten thank you notes and/or gift cards.
What is your biggest challenge in creating a great place to work?
Figuring out exactly what it is that makes people feel like it’s a great place to work. •
